Fulfillment Policy
Thank you for your purchase! Here's what you can expect after placing your order:
For Digital Products or Services:
Upon successful payment, you will receive a confirmation email within 15 minutes.
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If you’ve booked a service (like a consultation or creative session), you'll receive a calendar invite with session details within 24 hours.
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For digital downloads, a secure download link will be delivered to your email immediately or within 15 minutes.
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For items that require access, please allow 24 business hours to allow access granted.
Rescheduling or Cancellations:
If you need to cancel or reschedule a booked service, please notify us at least 24 hours in advance by contacting kris@kndrsn.com. Refunds are only provided if cancellations are made within this window.
Questions or Concerns?
If you do not receive your product or service within the stated timeframe, or if you have any issues, please contact us at kris@kndrsn.com so we can make it right.
