Fulfillment Policy
Thank you for your purchase! Here's what you can expect after placing your order:
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For Digital Products or Services:
Upon successful payment, you will receive a confirmation email within 15 minutes.
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If you’ve booked a service (like a consultation or creative session), you'll receive a calendar invite with session details within 24 hours.
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For digital downloads, a secure download link will be delivered to your email immediately or within 15 minutes.​
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For items that require access, please allow 24 business hours to allow access granted.
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Rescheduling or Cancellations:
If you need to cancel or reschedule a booked service, please notify us at least 24 hours in advance by contacting kris@kndrsn.com. Refunds are only provided if cancellations are made within this window.
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Questions or Concerns?
If you do not receive your product or service within the stated timeframe, or if you have any issues, please contact us at kris@kndrsn.com so we can make it right.